FAQ
Where can I check my order number?
The order number is sent by email once payment has been made.
I didn't receive an email confirming my order, what now?
If you cannot find our email with your order, please check your spam or check if your email is correct.
How does pre-sale work?
Pre-ordering means you will be the first to receive this product as soon as it becomes available. You must check the shipping start date on the product page.
My favorite product is out of stock. When will there be a restock?
We work to ensure that all our products are always available, however, due to the popularity of our products, stock outs may occur. To be the first to receive restock notification, submit your email on the product page.
Where do you ship?
We ship worldwide!
How long does it take for my order to arrive?
The delivery time for an order depends on the chosen carrier and your address. Check all delivery times in the "shipping policy" tab.
What carriers are available?
We currently work with carrier company MRW.
What is the price of shipping costs?
Shipping costs vary depending on the destination and chosen carrier. To check the shipping price for your order, we recommend that you add the desired products to your cart and proceed to the checkout page, where shipping costs will be calculated based on your address information.
How can I track my order?
When your order is dispatched from our facilities, you will receive an email and/or a WhatsApp message with the carrier's tracking number, so you can track your order in real time.
How do I know when my order will be delivered?
The carrier sends a message with information on the day the order will be delivered, to the address given by the customer at the time of ordering. If it is not possible to be at the address indicated, contact the carrier so that another day or delivery location can be arranged.
I am having problems receiving/picking up my order. What do I do?
We are sorry about this, please contact our customer support at cutebutwillfightstore@gmail.com
We will help you receive your order smoothly.
What payment methods are available?
We accept Credit Cards (VISA, Mastercard, Maestro, American Express), Google Pay, Apple Pay, Shop Pay, PayPal, MB (for Portugal only).